Privacy Policy

Last updated: August 14, 2024

Introduction

This privacy policy (the “Privacy Policy”) describes the types of information that Watkin Consulting LLC d/b/a Quilted, a Virginia Limited Liability company (the “Company” or “we” or “us”) may collect from you or that you provide when you visit our website www.quiltedway.com (the “Website”), subscribe to receive content from the Website, and purchase or use any other products or services made available by us (collectively with the Website, the “Services”). 

The Company respects your privacy and we are committed to protecting it through our compliance with this policy and in accordance with applicable data privacy laws and the General Data Protection Regulation (“GDPR”).

This Privacy Policy applies to information we collect on this Website, whether through the Website, by phone, email, text message, instant message, social media or by some other means. It does not apply to information collected by us offline or through any other means or by any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website. 

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. 

Changes to Our Privacy Policy

The Company reserves the right to change, modify or amend this Privacy Policy from time to time. If we make significant changes to this policy, we will post any changes on this page, and such changes will become effective upon such posting, unless explicitly stated otherwise. By accessing or using this Website, you agree to this Privacy Policy. This Privacy Policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy regularly for updates. 

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including  information (i) by which you may be personally identified, such as your name, your company name, mailing address, billing address, e-mail address or telephone number, (“Personal Information”); (ii) that is about you individually but does not identify you; and (iii) about your internet connection, the equipment you use to access our Website and usage details.

We collect this information:

• Directly from you when you voluntarily provide it to us;
• Automatically as you navigate through the site. Information collected automatically may include usage details, and information collected through cookies, web beacons, pixel tags and other tracking technologies; and
• From third parties, for example, our business partners or third-party service providers acting on our behalf.

Further details about information supplied by you voluntarily or collected automatically or through third-party service providers is set forth below.

Information You Voluntarily Provide to Us.  Whether or not you provide any of the Personal Information listed below is completely your own choice. However, if you choose not to provide the Personal Information we request, you may be unable to purchase products or Services, or access certain services, offers and content on our website. We collect the following types of information from and about our users when you provide such information voluntarily:

• Information Provided via Forms. Information that you provide by filling in forms on our Website, including Personal Information. This includes information provided at the time when you subscribe to the Website (to receive our newsletter, for example), purchase products, or request further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.
• Information Captured via Communications and Transactions. If you contact us by phone, email, instant message, live chat, social media, through the Website or by some other means, we may keep a record of your Personal Information and the correspondence. When we send you emails, we may also track whether you open them to determine how to deliver more helpful emails and improve our Services. Personal Information may be obtained from online transactions, transmitted as part of a form submission or in connection with other activities or services made available on the Website. You acknowledge that you provide your Personal Information at your own risk.
• Billing Information and Purchase of Products. When you wish to purchase a product or service, you will be required to provide certain Personal Information in order to process payment. Such information may include your name, your company name, email address, phone number, debit card number or credit card number, expiration date, activation codes, and similar information (the “Billing Information”). We may store a limited portion of your credit card information in a manner that is generally permitted by credit card issuers. Although we will have access to the Billing Information, it will also be collected and processed by our third-party payment vendors, Square and PayPal, pursuant to the terms and conditions of their privacy policies and terms of use. We also maintain a record of your online product purchases. In addition, we will share your name and shipping information with the applicable Designer so that he, she or it may process and fulfill your order.
• Information From Your Use of the Services. If you use any of our Services, we may collect information about how you interact with and use the Services and the data and information that is collected or provided by you through or in connection with your use of the Services.
• Other Information. Your responses to surveys that we might ask you to complete for research purposes.

Information We Collect Through Automatic Data Collection Technologies.  As you navigate through and interact with our Website, we, and third-parties acting on our behalf, including third-party analytics service providers, may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns as you visit and interact with our Website.

The information we collect automatically helps us to improve our Website and the Services that we offer. The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. 
• Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
• Web Beacons. Pages of the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We do not collect Personal Information automatically, but we may tie this information to Personal Information about you that we collect from other sources or you provide to us.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any Personal Information:

• To present our Website and its contents to you and to provide you with the Services, or any other information, products, or services that you request from us.
• To provide you with notices about your account, including expiration and renewal notices.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to the Services or any products or services we offer or provide though it, including through our email newsletter.
• To allow you to participate in interactive features on our Website.
• To analyze the efficacy of our Services and to conduct research to improve and enhance functionality of our Services.
• To provide support for the Services and respond to requests and inquiries.
• To market and advertise the Services where you have agreed to this, including through promotional e-mail messages, directly or in partnership with other parties.
• We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you. For more information on how you may control the information you receive from us, see Choices About How We Use and Disclose Your Information.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

Disclosure of Your Information

We will never sell or pass on your Personal Information to any third parties for their own marketing purposes. We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. Additionally, we may disclose Personal Information that we collect or that you provide as described in this Privacy Policy:

• To contractors, service providers, vendors, technical agents, subcontractors, consultants and other third parties we use to support our business, including, but not limited to, design services, installation services, web site hosting, data analysis and metrics services, maintenance and technical services, customer service and support, email delivery services, infrastructure services and to help us in our marketing efforts, including managing and delivering contextual and tailored advertisements. Each of these providers, including GoDaddy, Google, Square and PayPal has its own policies. The Company is not liable for misuse of Personal Information by any such third party service provider.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by the Company about our Website users is among the assets transferred. You will be notified via email and/or a prominent notice on our site of any change in ownership or uses of your Personal Information.
• To fulfill the purpose for which you provide it. For example, if you give us an email address to use an “email a friend” feature of our Website, we will transmit the contents of that email and your email address to the recipients.
• For any other purpose disclosed by us when you provide the information.

Required Disclosures

We will disclose your information when required to do so in order:

• To comply with any court order, law, judicial, regulatory, legal process or similar, including to respond to any government or regulatory request.
• To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or personal safety of the Company, our customers or others. 

Your Rights and Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the Personal Information you provide to us. You have certain rights that you can exercise under certain circumstances with respect to your Personal Information that the Company holds. These include your rights to:

• request access to your Personal Information, 
• request certain information related to the processing of your Personal Information, 
• correct any incorrect Personal Information maintained by us;
• request that we erase your Personal Information or cease processing it;
• object to the processing of your Personal Information;
• withdraw any consent to processing that you previously gave; and
• instruct us to cease using your data for direct marketing purposes.

If you want to exercise one or more of these rights; please contact us at [email protected].

In addition, you may also do any of the following to further control your Personal Information:

• Google Analytics. You can opt out of tracking by Google Analytics by using Google’s Ads Settings or going to https://tools.google.com/dlpage/gaoptout/. You may also opt out of Google marketing products, but please note that this does not opt you out of being served generic ads.
• National Advertising Initiative. To learn more about managing your privacy and storage settings and opting out from receiving third party advertiser cookies, you may visit the Network Advertising Initiative’s opt-out page at http://www.networkadvertising.org/managing/opt_out.asp  and www.aboutads.info/choices  and follow the instructions on how to opt out.
• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of the Website may then be inaccessible or not function properly.
• Do Not Track Signals. Third parties may keep track of your browsing activities across third party websites.  Certain web browsers enable users to activate a “Do Not Track” signal but we do not currently respond to the “Do Not Track” signal or other similar mechanisms.

Accessing, Correcting and Deleting Your Information

If you wish to access, update, correct, transfer or delete any Personal Information in our possession that you have previously submitted via the Services, if you have elected to make an account in connection with your purchases, you may log into your account and make updates. If you wish to make changes not available through your account settings, please contact us at [email protected] We do not guarantee that any Personal Information can be removed completely.

Children Under the Age of 13

Our Services are not intended users who are 18 years of age or older. We do not knowingly collect Personal Information from children under 13. If you are under the age of 13, do not provide any Personal Information to us.  If we learn we have collected or received Personal Information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected]  

Data Security

We have implemented commercially reasonable measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. 

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. You are responsible for maintaining the confidentiality of your account and restricting access to your computer and devices. You agree to accept responsibility for all activities that occur under your username or password.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Website. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website. In the event that Personal Information is compromised as a breach of security, the Company will promptly notify our customers in compliance with applicable law.

Third Parties; Links to Third Party Sites

This Privacy Policy applies only to the Services. The Services may contain links to other web sites not operated or controlled by us (the “Third Party Sites”), and the policies and procedures described in this Privacy Policy do not apply to those Third Party Sites, even if you access them through the Services. The links from the Services or the Third Party Sites’ displays of Company’s logo or other intellectual property elements do not imply that we endorse, have reviewed, or are in any way affiliated with the Third Party Sites. We encourage you to carefully review the privacy policies of any Third Party Sites you access so you know how they will use and share your information.

Posting To Third Party Social Media

The Services may allow you to post information to various third-party services or platforms, such as social networking services like Facebook, Instagram and Twitter. You acknowledge that if you choose to use this feature, your friends, followers and subscribers on these third-party services or platforms will be able to view such activity. The use of the information by such social networking websites will be governed by their privacy policies, and we do not control their use of the shared data.

Notice to Non-U.S. Residents

It is important to note that the Website and its servers are operated in the United States. If you are located outside of the United States, please be aware that any information that you provide to us will be transferred to the United States. By using the Website and by providing us information when using our Services, you hereby irrevocably consent to this transfer and to our use of the information and data provided by you in accordance with this Privacy Policy.

Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, you may contact us via email at [email protected] or by regular mail at Watkin Consulting LLC d/b/a Quilted, ℅ DC Entertainment Solutions LLC, 14120 Sullyfield Cir, Ste K, Chantilly, VA 20151.